Managing and Supporting Field Staff after a Critical Incident
Overview
This two day workshop will introduce the participants to
- Basic actions to take immediately after a critical incident has occurred to support individuals or field staff;
- What rules to follow to support the team within the first 48 hours, including a light Psychological First Aid protocol to insure a better control of emotional reactions
Aim and Objectives
Humanitarian personnel working in the field is increasingly faced with very difficult and dangerous situations. It is now clear to many NGOs that their responsibility to support and care for their staff under those circumstances is at stake. This course aims at providing basic tools to reinforce the resilience of humanitarian organizations and/or agencies working in insecure zones, as well as individuals working in emergencies. While most security protocols are limited to basic operational guidelines, with practical rules to follow in case of incidents, the CHP links security and stress management, and extends the training to address the emotional reactions, which may well make security rules ineffective.
The workshop’s objectives address both the individual and the team level when a critical event happens.
At the end, the participants should be able to
- Understand the links between security issues and stress mechanisms
- Know more about physiological and emotional individual reactions, how to assess and control them
- How to support and better care for their staff, international and national, right after a critical incident and later on.
