Caroline talks about her experience in using our support email through tough times:
“I found myself hospitalised for a post traumatic stress syndrom, six years after having experienced physical and psychological trauma during a mission. When discharged, I was lucky enough to find support online with the CHP. No limits on the length of meetings, no days to wait to get an appointment, no need to get to know the support person or develop a relationship. Rather, some kind of confidence that someone would receive my messages and answer rapidly. The possibility to say everything anonymously whenever I wanted and without risking the complication of a relationship and especially an essential written trace of it all. Conclusion: nine months of exchanges of several hours of writing per day and more than 200 pages later, in parallel with a specialised post-traumatic therapy, I saw the light at the end of the tunnel.”
What about you?
- Are you feeling isolated and lonely even within your own team ?
- Do you ” feel weird ” sometimes but don’t dare talk to anyone about it?
- Do you think that you are abusing alcohol, tobacco or drugs and don’t know what to do about it?
- Do you feel depressed, discouraged and would like to communicate with someone about it?
- Are worried that you may have HIV/AIDS, and need more information and support in all confidentiality?
- You would like to help a distressed colleague, but don’t know how to go about it?
- Having returned from a field mission, were you disappointed by their lack of interest in what you had to say about your experience?
The CHP offers two options:
- Perhaps you would like just to exchange anonymously about this and that, to help you relax after days or weeks of difficult and sometimes unrewarding work.
Then this e-mail support service is for you! It is free of charge and we try to answer within 48 hours. However, this is not online therapy, just some breathing space for aid workers.
- The Centre for Humanitarian Psychology also offers online and/or phone counseling across the globe, with humanitarian professionals, with an hourly fee.
In either case, start writing at: support@humanitarian-psy.org to find out which is the best way for you to get support and help.
Who are we?
We are a team of counselors with humanitarian experience who can listen, share and inform with complete discretion and confidentiality, and following recognized professional standards.
Our team can answer both in English and French.


