Caroline talks about her experience in using our support email through tough times:
“I found myself hospitalised for a post traumatic stress syndrom, six years after having experienced physical and psychological trauma during a mission. When discharged, I was lucky enough to find support online with the CHP. No limits on the length of meetings, no days to wait to get an appointment, no need to get to know the support person or develop a relationship. Rather, some kind of confidence that someone would receive my messages and answer rapidly. The possibility to say everything anonymously whenever I wanted and without risking the complication of a relationship and especially an essential written trace of it all. Conclusion: nine months of exchanges of several hours of writing per day and more than 200 pages later, in parallel with a specialised post-traumatic therapy, I saw the light at the end of the tunnel.”
What about you?
- Are you feeling isolated and lonely even within your own team ?
- Do you ” feel weird ” sometimes but don’t dare talk to anyone about it?
- Do you think that you are abusing alcohol, tobacco or drugs and don’t know what to do about it ?
- Do you feel depressed, discouraged and would like to communicate with someone about it ?
- Are worried that you may have HIV/AIDS, and need more information and support in all confidentiality ?
- You would like to help a distressed colleague, but don’t know how to go about it?
- Having returned from a field mission, were you disappointed by their lack of interest in what you had to say about your experience ?
Or perhaps you would just like to chat anonymously about this and that, to help you relax after days or weeks of difficult and sometimes unrewarding work.
Then this e-mail support service is for you!
We are a team of counsellors with humanitarian experience who can listen, share and inform with complete discretion and confidentiality, following recognized professional standards. However, this is not online therapy or counselling, though responders are all professionals. The aim is just to offer some breathing space for aid workers.
The team answers in English and French.
Write to us at: support@humanitarian-psy.org and we shall write back within 48 hours.




